Quality control

All batches are uniquely numbered and tested to pre-determined quality control parameters using a quality control manual. Wet samples of each batch are kept for one year. Raw materials, packaging and labels are all bought with regard to quality and consistency from reliable suppliers. Our full quality policy....

Fisher Research recognises that the provision of a consistently high standard of product and service is the keystone to our success, reputation and the total satisfaction of our customers.

We will constantly strive:
  • To set an outstanding quality of service and to set the highest possible standards within the cleaning chemical supply industry.
  • To identify objectives across the business aimed at continual improvement of the Quality System, Processes and enhancing customer satisfaction.
  • Business objectives shall be reviewed for effectiveness and suitability against the established known expectations and where required, re-established or appropriate corrective action taken to achieve the desired results.
  • To be resourceful and innovative in exceeding our customer needs and expectations.
  • To be open to new ideas and adaptive to change.
  • Business objectives shall be communicated and understood throughout the organisation.
  • To set achievable targets for our staff and sub-contractors.
  • To apply consistent standards throughout.
  • To provide defect free products, on time and within budget.
The achievement of high quality and consistency calls for a systematic and disciplined approach by all employees in all activities associated with the customer’s requirements according to the principles of quality assurance and in compliance with ISO9001:2008.

Above all, we will always remember that our customers are the very purpose of our business and that our employees and standards of work are the means to satisfy those customers.

The highest standards of quality control
© Fisher Research Limited | 68 Bilton Way | Enfield | Middlesex | EN3 7LW Company Reg: 2218702 | VAT Reg: GB504650668 tel: +44 (0) 20 8804 1891 | fax: +44 (0) 20 8443 1868
Sales Enquiries: sales@fisherresearch.com